Chinmayee Pattanaik has over 10 years of experience in IT Industry, of which she has spent the initial 3 years with Infosys where she was involved in Designing, Coding, Testing, Development and Deployment of various Applications using Java and PL/SQL code. The next 7 years and more she has been working with "Oracle India Private Ltd" as a "Principal Support Engineer".
Currently she is a part of the "Global Support Team" for Oracle Applications E-Business Suite - Financials. As a "Subject Matter Expert" expert, she handles functional and technical Service Requests raised by customers related to various modules like Accounts Receivables, Subledger Accounting or SLA, Credit Management, Trading Community Architecture, EBTax, Advanced Collections, i-Receivables, etc. She specializes in handling issues related to Period Closing, Subledger Accounting and data corruptions hindering Posting and Reconciliations.
At Oracle she has received several awards like EBS Annual Service Award for “Best Collaborative Effort” , EBS Annual Service Award for “Leadership And Passion”, Outstanding Team Award, Star Performer Award, Pacesetter Award, Service Excellence Award, Customer Champion Award, Outstanding Productivity Recognition, Spot Awards and many more.